Canon W6400 Series Service Manual

Contents

Chapter 66-42. ComputerInstall the printer drivers to a computer, and connect to the printer. If the print data can be sent normally, instruct the customer to replace his computer.3. If you are using an expansion interface board, replace the expansion interface board (network board or IEEE1394 board).4. Replace the system controller.Step 2 remedy1. Dirty carriage railUse rail cleaner to clean the carriage rails if a visual check reveals that they are dirty or other abnormalities.2. Head tilt leverCheck if changing the position of the head tilt lever fixes the problem.3. Purge unitPerform a visual check, and remove any foreign objects adhering to the caps and wipers.4. Print adjustment checkExecute [Adjust Printer] > [Printhead Adj.] > [Advanced Adj.] and adjust the shift between nozzle arrays.5. PrintheadExecute head cleaning, and replace the printhead if the result is not improved.6. Linear scaleClean the linear scale if it is dirty. Replace it if this does not solve the problem.7. Replace the carriage unit.8. Replace the carriage relay PCB.9. Replace the engine controller.10. Replace the system controller.6.1.2.12 Printing problems (ink is not full)0008-6486- No printing can be performed.- A specific ink is not printed.- Ink is not filled to the ink tube for the printhead lock lever.- Ink is not filled to the ink tube before the ink tank unit.Faulty ink tank, faulty printhead, faulty purge unit, faulty valve motor unit, faulty ink tank unit, faulty ink tube unit, faulty engine controller, faulty systemcontroller1. Visual checkRemove the ink tube if it is bent or otherwise not functioning normally.2. Ink tankRemount the ink tank.3. Ink supply valveRefer to DISASSEMBLY/REASSEMBLY > Points to Note on Disassembly and Reassembly > Ink tank unit, and check the ink supply valve.4. Ink fillingCheck if there is any ink inside the ink tube, and then remove the printhead and ink tanks, and turn on the power. Then, follow the messages to install theprinthead and ink tanks and fill the ink.5. Replace the printhead.6. Replace the purge unit.7. Replace the valve motor unit.8. Replace the ink tank unit.9. Replace the ink tube unit.10. Replace the engine controller.11. Replace the system controller.6.1.2.13 Other printing problems0008-6487Soiled mediaSoiling due to ink mist or other substances.1. Moisten the upper cover interior or feed unit, and then clean using a soft, fullwrung cloth.6.1.3 Troubleshooting When Warnings Occur6.1.3.1 Ink Check (W01000/ W01001/ W01002/ W01003/ W01004/ W01005)0008-6488Codes in parentheses are not displayed when a warning occurs. These codes can be checked in the warning history by using SERVICE MODE>DISPLAY>WARNING.This is displayed when the electrodes mounted to the hollow needle in the ink tank unit detect that the ink is below the prescribed level.Ink tank, ink tank unit, engine controller, system controller1. Check the ink level.2. Replace the ink tank.3. Check the connectors of the ink tank unit.4. Replace the ink tank unit.5. Replace the engine controller.