Check6 Make sure that your printer's name is selected in the Print dialog box.The printer will not print properly if you are using a printer driver for a different printer.Make sure that "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.Note• To make the printer the one selected by default, select Set as Default Printer.Check7 Configure the printer port appropriately.Make sure that the printer port is configured appropriately.1. Log on as a user account with administrator privilege.2. Select items as shown below.• In Windows 8.1 or Windows 8, select Control Panel from the Settings charm on Desktop > Hardwareand Sound > Devices and Printers.• In Windows 7, select Devices and Printers from the Start menu.• In Windows Vista, select the Start menu > Control Panel > Hardware and Sound > Printers.• In Windows XP, select the Start menu > Control Panel > Printers and Other Hardware > Printersand Faxes.3. Open the properties of the printer driver for the printer.• In Windows 8.1, Windows 8, or Windows 7, right-click the "Canon XXX series" icon (where "XXX" isyour printer's name), then select Printer properties.• In Windows Vista or Windows XP, right-click the "Canon XXX series" icon (where "XXX" is yourprinter's name), then select Properties.4. Click the Ports tab to confirm the port settings.Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX series" appearing in thePrinter column is selected for Print to the following port(s).Note• When the printer is used over LAN, the port name of the printer is displayed as"CNBJNP_xxxxxxxxxx". "xxxxxxxxxx" is the character string generated from the MAC address or acharacter string specified by the user when setting up the printer.• If the setting is incorrect:Reinstall the printer driver with the Setup CD-ROM or install it from our website.• Printing does not start even though the printer is connected to the computer using a USB cable and theport named "USBnnn" is selected:In Windows 8.1 or Windows 8, select My Printer on the Start screen to start My Printer. If My Printeris not displayed on the Start screen, select the Search charm, then search for "My Printer".Set the correct printer port on Diagnose and Repair Printer. Follow the on-screen instructions to setthe correct printer port, then select your printer's name.In Windows 7, Windows Vista, or Windows XP, click Start and select All programs, Canon Utilities,Canon My Printer, Canon My Printer, then select Diagnose and Repair Printer. Follow the on-screen instructions to set the correct printer port, then select your printer's name.If the problem is not resolved, reinstall the printer driver with the Setup CD-ROM or install it from ourwebsite.482Downloaded from ManualsPrinter.com Manuals
