When to Replace Ink Tanks ................................................................................................................................... 845Printheads 847Printhead ................................................................................................................................................................ 847Checking for Nozzle Clogging .............................................................................................................................. 847Cleaning the Printhead ........................................................................................................................................... 848Replacing the Printhead ......................................................................................................................................... 849Maintenance Cartridge 857Maintenance Cartridge ........................................................................................................................................... 857Replacing the Maintenance Cartridge ................................................................................................................... 857Checking the Remaining Maintenance Cartridge Capacity ................................................................................... 862When to Replace the Maintenance Cartridge ........................................................................................................ 863Cleaning the Printer 864Cleaning the Printer Exterior ................................................................................................................................. 864Cleaning Inside the Top Cover .............................................................................................................................. 864Cleaning the Paper Retainer .................................................................................................................................. 867Other Maintenance 869Preparing to Transfer the Printer ........................................................................................................................... 869Updating the Firmware .......................................................................................................................................... 874Troubleshooting 875Frequently Asked Questions 876Frequently Asked Questions .................................................................................................................................. 876Problems Regarding Paper 878Clearing Jammed Paper (Paper Feed Slot) ............................................................................................................ 878Clearing Jammed Roll Paper ................................................................................................................................. 879Clearing a Jammed Sheet, Fed Manually .............................................................................................................. 882Roll paper cannot be inserted into the paper feed slot ........................................................................................... 885Cannot load sheets ................................................................................................................................................. 885Paper is not cut straight .......................................................................................................................................... 886Paper is not cut ....................................................................................................................................................... 886Depression on the leading edge is left ................................................................................................................... 886Margins are wide ................................................................................................................................................... 886Printing does not start 887The Data Reception Lamp on the Control Panel does not light up ....................................................................... 887The printer does not respond even if print jobs are sent ........................................................................................ 887Ink Filling.. is displayed ........................................................................................................................................ 887The display screen indicates Agitating .................................................................................................................. 887The printer stops during a print job 888An error message is shown on the Display Screen ................................................................................................ 888The printer ejects blank, unprinted paper .............................................................................................................. 888Problems with the printing quality 889Printing is faint ...................................................................................................................................................... 889Paper rubs against the printhead ............................................................................................................................ 890The edges of the paper are dirty ............................................................................................................................ 890The surface of the paper is dirty ............................................................................................................................ 891The back side of the paper is dirty ......................................................................................................................... 892Roller marks are left across the trailing edge of paper .......................................................................................... 892Immediately after borderless printing, the trailing edge margin is soiled during regular printing ................................................. 892Printed colors are inaccurate .................................................................................................................................. 892Banding in different colors occurs ......................................................................................................................... 893Colors in printed images are uneven ..................................................................................................................... 894