List of Error Messages 3-953TroubleshootingOriginal scanning area (thin glass strip) is dirty.Cause The feeder's scanning area is dirty.Remedy Clean the feeder's scanning area. (See “Manual Feeder Cleaning,” on p. 2-56.)This number has not been registered. Enter the number again.Cause The department ID and password you entered are not registered.Remedy Contact the system manager of your department for the correct Department ID and password.List of Error Codes without MessagesIf a job or operation does not complete successfully, check the error code, and perform the necessaryoperations according to the error code displayed. You can check the error code on the Details screenwhen you press [Log] on the System Monitor screen. (See e-Manual > Basic Operations.)If a send, receive, or fax job does not complete successfully, the error code is printed in the Resultscolumn on the Activity Report and Send Report. However, if a send job is canceled, "STOP" is printedin the Results column on the Send Report. (See e-Manual > Send/Fax.)Perform the necessary procedures according to the error code.# 001Cause 1 Different sized originals were scanned without setting the Different Size Originals mode.Remedy Set the Different Size Originals mode, and then try scanning again.Cause 2 Different sized originals were scanned in the 2-Sided Original without setting the Different SizeOriginals mode.Remedy Set the Different Size Originals mode, and then try scanning again.# 009Cause 1 There is no paper.Remedy Load paper. (See “Paper Drawers,” on p. 2-2.)Cause 2 The paper drawer is not inserted correctly into the machine.Remedy Insert the paper drawer properly. (See “Paper Drawers,” on p. 2-2.)# 099Cause Copying/printing was interrupted.Remedy Try copying/printing again.
