6List of Error Messages6-28TroubleshootingRemove the original from the platen glass.Cause The original remains on the platen glass.Remedy Remove the original from the platen glass, and place the original again.Remove the original from the feeder.Cause The original is placed both in the feeder and on the platen glass in a specifiedmode with which the feeder cannot be used.Remedy Remove the original from the feeder.No toner.Cause There is not enough toner left to print.Remedy Add toner, using the toner cartridge recommended for use in this machine.(See ‘Adding Toner,’ on p. 5-9.)List of Error Codes Without MessagesIf the job or operation does not complete correctly, check the End Code, and perform thenecessary operations according to the End Code displayed. You can check the End Code inthe Details screen under Log in the System Monitor screen. (See ‘Checking Print JobDetails,’ on p. 2-7.)#99 Cause : Copy/print is interrupted.Remedy : Try to copy/print again.#816 Cause : Print cannot be performed because the number of prints is exceed-ing that of the Impression Limit set in the Dept. ID Management.Remedy : Contact your system manager.#825 Cause : Print cannot be performed because the ID and password of thereserved/current print job has been deleted, or the password hasbeen changed.Remedy : Try again with the changed Department ID and password, or registerthe new Department ID and password. If you do not know the pass-word, contact your system manager.