ContentsContents �xTroubleshooting 607Frequently Asked Quest�ons .........................................................................607Frequently Asked Quest�ons ...................................................................................................607Problems Regard�ng Paper ..........................................................................610Clear�ng Jammed Roll Paper ..................................................................................................610Clear�ng a Jammed Sheet .......................................................................................................613Troubleshoot�ng When Paper Jams are not Found .................................................................615Roll Paper Cannot be Inserted �nto the Paper Feed Slot ........................................................618Cannot Load Sheets ................................................................................................................618Paper �s not cut stra�ght ...........................................................................................................618Paper �s not cut .......................................................................................................................618Pr�nt�ng does not start ...................................................................................619The Data lamp on the Control Panel does not l�ght up ............................................................619The pr�nter does not respond even �f pr�nt jobs are sent .........................................................619The display screen indicates the system is filling with ink .......................................................619The pr�nter stops dur�ng a pr�nt job ...............................................................620An error message �s shown on the D�splay Screen .................................................................620The pr�nter ejects blank, unpr�nted paper ................................................................................620The pr�nter stops when pr�nt�ng a HP-GL/2 job (the carr�age stops mov�ng) ...........................620Problems w�th the pr�nt�ng qual�ty .................................................................621Pr�nt�ng �s fa�nt .........................................................................................................................621Paper rubs aga�nst the pr�nthead ............................................................................................622The edges of the paper are d�rty .............................................................................................623The surface of the paper �s d�rty ..............................................................................................624The back s�de of the paper �s d�rty ..........................................................................................624Pr�nted colors are �naccurate ...................................................................................................625Band�ng �n d�fferent colors occurs ...........................................................................................626Colors �n pr�nted �mages are uneven .......................................................................................627Image Edges are Blurred or Wh�te Band�ng Occurs ...............................................................628Sett�ng the Blue Sw�tch on the Platen .....................................................................................629The contrast becomes uneven dur�ng pr�nt�ng ........................................................................631The length of pr�nted �mages �s �naccurate ..............................................................................631Documents are pr�nted crooked ..............................................................................................631Documents are pr�nted �n monochrome ..................................................................................632L�ne th�ckness �s not un�form ...................................................................................................632L�nes are m�sal�gned ...............................................................................................................633Problems w�th the pr�nt�ng qual�ty caused by the type of paper ..............................................633Cannot pr�nt over a network ..........................................................................634Cannot connect the pr�nter to the network ..............................................................................634Configuring the Communication Mode Manually .....................................................................635Cannot pr�nt over a TCP/IP network ........................................................................................636Cannot pr�nt over a NetWare network .....................................................................................636Cannot pr�nt over AppleTalk or Bonjour networks ...................................................................637