Problems with the printing qualityPaper rubs against the printheadCause Corrective ActionLoad paper of the same type as you have speciedin the printer driver.(→P.118)(→P.150)The type of paper specied in the printer driver doesnot match the type loaded in the printer.Make sure the same type of paper is specied in theprinter driver as you have loaded in the printer.1.Hold down the Stop button for a second or moreto cancel printing.2.Change the type of paper in the printer driver andtry printing again.Paper has been loaded incorrectly, causing it towrinkle.Reload the paper.(→P.118)(→P.150)The Printhead is set too low. In Head Height, choose Automatic.(→P.551)When printing on Heavyweight Coated Paper orother paper-based media, choose a VacuumStrngthsetting of Strong or Strongest. If paper still rubsagainst the printhead, try raising the Printhead bysetting Head Height to Highest.(→P.561)(→P.551)When printing on CAD Tracing Paper or otherlm-based media, choose a VacuumStrngth settingof Standard, Strong, or Strongest. If paper still rubsagainst the printhead, try raising the Printhead bysetting Head Height to Highest.(→P.561)(→P.551)You are printing on heavyweight paper or paper thatcurls or wrinkles easily after absorbing ink.When printing on paper 0.1 mm (0.004 in) thinor thinner, choose a VacuumStrngth setting ofWeakest. If paper still rubs against the printhead,try raising the Printhead by setting Head Height toHighest.(→P.561)(→P.551)When you have loaded paper, the paper you haveloaded does not match the type selected on theDisplay Screen.Be sure to select the correct type of paper in theprinter menu when loading paper.(→P.118)(→P.150)622 Troubleshooting
