TROUBLESHOOTING Section 5 - TroubleshootingCarrier Air-cooled 7 kW, 12 kW and 15 kW Generators5.1 TROUBLESHOOTING GUIDEPROBLEM CAUSE CORRECTIONThe engine will not crank. 1. Fuse blown. 1.2. 2.3. 3.4. 4. *5. 5.Loose, corroded or defectivebattery cables.Defective starter contactor. (7 kW)Defective starter motor.Dead Battery.Replace 15A fuse in generatorcontrol panel.Tighten, clean or replaceas necessary.Charge or replace battery.The engine cranks butwill not start.1. Out of fuel.2. Defective fuel solenoid (FS).3. Open #14 wire fromengine control board.4. Defective spark plug(s).5. Valve lash out of adjustment.1. Replenish fuel.2. *3. *4. Clean, re-gap or replace plug(s).5. *The engine starts hardand runs rough.1. Air cleaner pluggedor damaged.2. Defective spark plug(s).3. Fuel Regulator not set.4. Fuel Pressure incorrect.1. Check, replace air cleaner.2.3.4.Clean, re-gap or replace plug(s).Set Fuel Regulator.Confirm fuel pressure to regulatoris 11-14" water column (0.4-0.5 psi)for LP, and 5-7" water colum (0.18-0.25 psi) for natural gas.The Auto/Off/Manual switchis set to OFF, but the enginecontinues to run.1. Defective switch.2. Auto/Off/Manual switchwired incorrectly.3. Defective control board.1.2.3.There is no AC output fromthe generator.1. Main line circuit breaker open.2. Generator internal failure.1. Reset circuit breakerto ON (or closed).2. *There is no transfer tostandby after utilitysource failure.1. Defective transfer switch coil. 1. *2. Defective transfer relay. 2. *3. Transfer relay circuit open. 3. *4. Defective control logic board. 4. *Unit consumes large Break-in procedure *amounts of oil. not followed (see Section 2.1 ).*Contact the nearest Carrier Dealer for assistance.1 8 Carrier