Carrier CÔR TP-WEM01 Owner's Manual
Also see for TP-WEM01: Installation instructionsInstallation guideAdvanced installation and configuration instrucrions
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Contents
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16CARING FOR YOUR THERMOSTATCleaning Your ThermostatYou can clean your thermostat screen by spraying water on to a clean, microfiber cloth. Wipe the surface of the screen with the dampenedcloth.NOTE: Never spray any liquids directly onto your thermostatRebooting Your ThermostatYou can reboot your thermostat by gently pulling the thermostat from the backplate. Rebooting will not alter programming or configurationoptions.Resetting Your ThermostatAt some point during the life of your thermostat you may want to quickly reconfigure it or restore it to the default state.S Reset Registration: Deletes your registration settings (i.e. username and password). Equipment settings and personal preferences are saved.S Reset Contractor Information: Resets your HVAC contractor information in the Service menu.S Reset Preferences: Resets all your preferences, reminders, alerts and programming back to the default state.S Reset All: Resets the thermostat back to its default factory settings and removes any registration information.NOTE: Reset All removes all equipment settings created during installation. Have your installation instructions nearby to help youreconfigure your thermostat.On Thermostat:1. Touch Main Menu > Settings > Reset2. Select a reset option:d Reset Registrationd Rest Contractor Informationd Reset Registration (only shows if currently registered)d Reset All3. Touch Yes to confirm the reset.TroubleshootingThe Service menu shows helpful information about your thermostat including:S Thermostat nameS Serial numberS Software versionS Contact information for your HVAC contractorS Contact information for Carrier Customer supportThis information is useful when troubleshooting network issues or contacting Carrier technical support.On the Thermostat and Smartphone App:Touch Menu > ServiceOn the Web Portal:Select About tile. |
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