Dacor EPICURE EG366 Use And Care Manual

Also see for EG366: Instruction manual Installation instructions Installation instructions Instructions Planning guide

Contents

Dacor EPICURE EG366 Use And Care Manual Manual pdf 15 page image

13Warranty and ServiceGetting HelpBefore you request service, please review theBefore You Call for Service section on page 12.If you have performed the checks in the ProblemSolution Guide and the problem has not beenremedied, please contact us at one of the numbersbelow. Prior to requesting service, it is helpful tobe familiar with the warranty terms and conditionslisted in the Warranty section on this page.For warranty repairs, call:Dacor Distinctive ServicePhone: (877) 337-3226 (U.S.A. and Canada)Business Hours: 6:00 a.m. - 4:00 p .m. Pacific TimeFor non-warranty repairs, call:Dacor Customer ServicePhone: (800) 793-0093 (U.S.A. and Canada)Business Hours: 6:00 a.m. - 5:00 p .m. Pacific TimeContact us through our web site at:www.Dacor.comAt Dacor, we believe that our quality of serviceequals that of our product. Should your experiencewith our service network or product be different,please contact our Customer Service Team andshare your encounter with us. We will do our utmostto resolve the situation for you and deliver on ourDacor promise.If you need anything clarified, just let us know.WarrantyWhat is CoveredCERTIFICATE OF WARRANTIES:DACOR COOKTOPSWITHIN THE FIFTY STATES OF THE U.S.A., THEDISTRICT OF COLUMBIA AND CANADA*:FULL ONE-YEAR WARRANTYIf your DACOR product fails to function within oneyear of the original date of purchase, due to a defectin material or workmanship, DACOR will remedy thedefect without charge to you or subsequent users.The owner must provide proof of purchase uponrequest, and have the appliance accessible for ser-vice.*Warranty is null and void if non-UL approved prod-uct is transported from the U.S.OUTSIDE THE FIFTY STATES OF THE U.S.A.,THE DISTRICT OF COLUMBIA AND CANADA:LIMITED FIRST YEAR WARRANTYIf your DACOR product fails to function within oneyear of the original date of purchase, due to a defectin material or workmanship, DACOR will furnish anew part, F.O.B. factory to replace the defectivepart. All delivery, installation and labor costs are theresponsibility of the purchaser. The owner must pro-vide proof of purchase, upon request, and have theappliance accessible for service.What Is Not CoveredService calls to educate the customer in the•proper use and care of the product.Failure of the product when used for commercial,•business, rental or any application other than forresidential consumer use.Replacement of house fuses or fuse boxes or•resetting of circuit breakers.Damage to the product caused by accident, fire,•flood or other acts of God.Breakage, discoloration or damage to glass,•metal surfaces, plastic components, trim, paintor other cosmetic finish, caused by improperusage or care, abuse or neglect.THE REMEDIES PROVIDED FOR IN THE ABOVEEXPRESS WARRANTIES ARE THE SOLE AND EXCLU-SIVE REMEDIES. THEREFORE, NO OTHER EXPRESSWARRANTIES ARE MADE, AND OUTSIDE THE FIFTYSTATES OF THE UNITED STATES, THE DISTRICTOF COLUMBIA AND CANADA, ALL IMPLIED WAR-RANTIES, INCLUDING BUT NOT LIMITED TO, ANYIMPLIED WARRANTY OF MERCHANTABILITY ORFITNESS FOR A PARTICULAR USE OR PURPOSE, ARELIMITED IN DURATION TO ONE YEAR FROM THEDATE OF ORIGINAL PURCHASE. IN NO EVENT SHALLDACOR BE LIABLE FOR INCIDENTAL EXPENSE ORCONSEQUENTIAL DAMAGES. NO WARRANTIES,EXPRESS OR IMPLIED, ARE MADE TO ANY BUYERFOR RESALE.Some states do not allow limitations on how longan implied warranty lasts, or do not allow the exclu-sion or limitation of inconsequential damages, sothe above limitations or exclusions may not applyto you. This warranty gives you specific legal rights,and you may also have other rights that vary fromstate to state.