88 Error Recovery and MessagesClearing a Turnover JamIf a card jams in the card turnover section, Jam (TurnOver) isdisplayed on the LCD panel. To remove the jammed card:1. Power off the printer.2. Remove the card hopper and cards.3. Remove the slot cover.4. Open the printer door.5. Remove the cleaning unit.6. Remove the jammed card from the turnover unit, throughthe slot in the input area. If you cannot remove it, go to step 11. If you have removed the card, continue with thesesteps.7. Replace the cleaning unit.8. Place a jog dial on the turnover unit shaft.9. Turn the jog dial until the turnover unit is horizontal and thebar on the dial points to the right. This is the home position forthe turnover unit.10. Using the jog dial on the cleaning unit, turn it to move the cardback into the turnover unit.11. If the card is still stuck, place the second jog dial on the lowercleaning unit shaft.12. Turn both the turnover unit and the cleaning roller shaft so that thecard stays in the turnover unit, and set it to the home position.13. Make sure that the turnover unit is horizontal (in its home position).14. Return the jog dial(s) to the home location, and close the printer door.15. Replace cards and the card cover.Home Position