26Safely dis-mounting the HE-1 drive from a computerIn order not to cause damage to the spinning drive within the HE-1 drive do not immediatelydisconnect the USB 2.0 cable straight away. Instead use your Computer’s drive dis-mounting processfirst and then physically remove the HE-1 drive after this process has been completed.Windows 7 Apple Mac OSXWindows computers have a Safely Remove Hardware process seen in the System Tray area andApple Mac computers have an Eject Drive/Hardware process in the Devices area.Updating the FirmwareFrom time to time Datavideo may release new firmware to fix reported bugs in the current recorderfirmware or to add a new feature. Customers can update the recorder firmware themselves if theywish or they can contact their local dealer or reseller for assistance should they prefer this method.This section describes the firmware update process for the recorder, if you have all the items requiredit should take approximately 20 minutes total time to complete.Please contact your local dealer or Datavideo office for the latest firmware update file.Once started the update process and power should not be interrupted in any way as this couldresult in a non-responsive unit.To update the firmware, first format the HE-1 drive in the recorder and then remove and connect it toyour computer via the supplied USB 2.0 cable.Copy the firmware update file to the HE-1 drive root directory level, where all BIN video folders usuallyappear, and rename the firmware file to “ flash “.Then use the Windows safely remove hardware feature or eject the drive from the Mac computer.Now, insert the HE-1 drive back into the recorder and select the UPDATE FIRMWARE option fromthe SYSTEM SETUP menu.WARNING: Once started the update process and power should not be interrupted in any way asthis could result in a non-responsive unit.