321.2 Troubleshooting and repairsIn the event of problems, first try and resolve them by readingthe information given in sections “20. Displayed messages” and“21. Troubleshooting”.If this does not resolve the problem or you require further in-formation, you should consult Customer Services by calling thenumber given on the annexed “Customer Service” sheet.If your country is not among those listed on the sheet, call thenumber given in the guarantee. If repairs are required, contactDe’Longhi Customer Services only. The addresses are given inthe guarantee certificate provided with the machine.3.1 Download the App!A number of functions can be controlled remotely using theDe’Longhi Coffee Link App.In the App, you can also find information, tips and curious factsabout the world of coffee, together with information on yourmachine at your fingertips.This symbol highlights the functions you can control orconsult using the App.You can also create up to 3 new beverages and save them in yourappliance.Please note:Check compatible devices at “compatibledevices.delonghi.com “.4. DESCRIPTION1.3 Description of the appliance(page 3 - A)A1. Beans container lidA2. Top lidA3. Grinding adjustment dialA4. Beans containerA5. Pre-ground coffee funnel lidA6. Pre-ground coffee funnelA7. Main switchA8. Power cord connector socketA9. InfuserA10. Infuser doorA11. Cup warmerA12. button: to turn the appliance on and off (standby)A13. Control panelA14. Coffee spouts (adjustable height)A15. Hot water and steam connection nozzleA16. Condensate trayA17. Water tank lidA18. Water tankA19. Water softener filter housingA20. Coffee grounds containerA21. Cup trayA22. Drip tray water level indicatorA23. Drip tray grilleA24. Drip tray4.1 Description of the control panel(page 2 - B )A number of buttons on the control panel have a double func-tion. This is indicated in brackets in the description.B1. Display: guides the user in using the appliance.B2. : appliance settings menu (When in the settingsmenu, it acts as the “ESC” button to exit from the selectedfunction and go back to the main menu)B3. : aroma selection(When you access the settingsMENU, it acts as the “OK” button to confirm the selectionmade)B4. : Beverage selection menu (other than directlyselected beverages): Ristretto, Espresso Lungo, 2 Espres-so, Flat white, Espresso Macchiato, Cappuccino+, Cap-puccino Mix, Hot water, Steam (press to scroll up)B5. : My beverages selection menu. Unless previouslyprogrammed from the settings menu “8.5 Program Mybeverages”, the beverage is programmed directly thefirst time you use the appliance (press to scroll down)Directly selected milk based beverages:B6. : CappuccinoB7. : Latte macchiatoB8. : Hot milkB9. : CaffelatteDirectly selected coffees:B10. : EspressoB11. : Doppio+B12. : CoffeeB13. : Long4.2 Description of the accessories(page 2 - C)C1. Indicator paper (attached to the English instructions)C2. Pre-ground coffee measureC3. DescalerC4. Water softener filter (certain models only)C5. Cleaning brushC6. Hot water spout