Back to Contents PageClearing JamsAvoiding JamsIdentifying the Location of Paper JamsRemoving Print Jams From the MPFRemoving Print Jams From the Standard TrayRemoving Print Jams From the FuserRemoving Print Jams From the Optional DuplexerRemoving Print Jams From the Optional FeederCareful selection of appropriate print media and proper loading allow you to avoid most jams. See "Print Media Guidelines"for more information.NOTE: It is recommended that you try a sample first before buying large quantities of any print media.Avoiding JamsUse only recommended print media. See "Print Media Guidelines" for more information.See "Loading Print Media in the Standard and Optional Trays" and "Loading the MPF" to load printer mediaproperly.Do not overload the print media sources. Ensure the stack print media height does not exceed the maximum heightindicated by the load line labels in the trays.Do not load wrinkled, creased, damp, or curled print media.Flex, fan, and straighten print media before you load it. If a jam occurs with print media, try feeding one sheet at atime through the multipurpose feeder (MPF).Do not use print media that you have cut or trimmed yourself.Do not mix print media sizes, weights, or types in the same print media source.Ensure that the recommended print side is face up when you insert the print media. Also, the recommended printside should be face down when using the MPF.Keep print media stored in an acceptable environment. For more information, see "Storing Print Media".Do not remove the feeding tray during a print job.Push all trays in firmly after loading them.Ensure that all cables that connect to the printer are correctly attached.Overtightening the guides may cause jams.Wipe the feeder rollers in the trays or MPF with a cloth that is slightly dampened with water if jams caused bymisfeeding paper occur frequently.Identifying the Location of Paper JamsThe following illustration shows where paper jams may occur along the print media path.
