No sound from headphonesTouch Pad or Mouse ProblemsNOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did notturn the player volume down or off.Ensure that the subwoofer and the speakers are turned on — See the setup diagram supplied with the speakers. If your speakers havevolume controls, adjust the volume, bass, or treble to eliminate distortion.Adjust the Windows volume control — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that thevolume is turned up and that the sound is not muted.Disconnect headphones from the headphone connector — Sound from the speakers is automatically disabled when headphones areconnected to the computer's front-panel headphone connector.Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.Eliminate possible interference — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.Reinstall the audio driverRun the Dell DiagnosticsCheck the headphone cable connection — Ensure that the headphone cable is securely inserted into the headphone connector.Adjust the Windows volume control — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that thevolume is turned up and that the sound is not muted.Check the touch pad settings —1. Click the Start button, click Control Panel, and then click Printers and Other Hardware.2. Click Mouse.3. Try adjusting the settings.Check the mouse cable — Shut down the computer. Disconnect the mouse cable, check it for damage, and firmly reconnect the cable.If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.To verify that the problem is with the mouse, check the touch pad —1. Shut down the computer.2. Disconnect the mouse.3. Turn on the computer.4. At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.If the touch pad operates correctly, the mouse may be defective.Check the system setup program settings — Verify that the system setup program lists the correct device for the pointing device option.(The computer automatically recognizes a USB mouse without making any setting adjustments.)Test the mouse controller — To test the mouse controller (which affects pointer movement) and the operation of the touch pad or mouse