1Operating system problemsCommon Windows problemsCondition Suggested solutions“File in Use” message appearsduring installation.Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.“General Protection Fault”,“Exception OE”, “Spool 32”, or“Illegal Operation” messagesappear.Close all other applications, reboot Windows and try printing again.“Fail To Print”, “A printertimeout error occurred”message appear.These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in readymode or after printing has completed, check the connection and/or whether an error has occurred.Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.6. Troubleshooting 265
