Dell Dimension 9200C Service Manual

Also see for Dimension 9200C: Owner's manual Owner's manual

Contents

Troubleshooting: Dell Dimension 9200C Service Manualfile:///T|/htdocs/systems/dim9200C/en/SM_EN/tshoot.htm[10/31/2012 8:07:27 AM]Back to Contents PageTroubleshootingDell™ Dimension™ 9200C Service ManualDell DiagnosticsSystem LightsDiagnostic LightsBeep CodesDell DiagnosticsCAUTION: Before you begin any of the procedures in this section, follow the safety instructions located inthe Product Information Guide.When to Use the Dell DiagnosticsIf you experience a problem with your computer, perform the checks in this section and run the Dell Diagnostics before youcontact Dell for technical assistance.NOTE: The Dell Diagnostics only operate on Dell computers.Starting the Dell Diagnostics1. Turn on (or restart) your computer.2. When the DELL logo appears, press immediately.NOTE: Keyboard failure may result when a key is held down for extended periods of time. To avoid possiblekeyboard failure, press and release in even intervals to open the Boot Device Menu.If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows®desktop, then shut down your computer and try again.3. At the Boot Device Menu, use the up- and down-arrow keys or press the appropriate number on the keyboard tohighlight Boot to Utility Partition, and then press .NOTE: The Quickboot feature changes the boot sequence for the current boot only. Upon restart, the computerboots according to the boot sequence specified in system setup.4. At the Dell Diagnostics Main Menu, left-click with the mouse, or press and then , to select the test youwant to run (see Dell Diagnostics Main Menu).NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructionson the screen.5. After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.6. Close the Main Menu window to exit the Dell Diagnostics and restart the computer.