support.dell.com Basic Troubleshooting 4-113. Turn on the computer.4. When the boot screen appears, select Start Computer with CD-ROM SupportROM Support(Windows 98, Windows Me, and Windows 2000) or EIDE Support(Windows NT).5. At the a:\ prompt, type x: (where x is the drive letter for the CD-ROM drive,which is displayed on the line above the a:\ prompt). Press .Press .For example, if your CD-ROM drive is drive D, type d: and press .6. Type diags32 and press .The DIAGNOSTICS MENU appears (see Figure 4-1). The menu allows you to runall or specific diagnostic tests or to exit to the MS-DOS prompt.DOS prompt.NOTE: Before you read the rest of this section, you may want to start the Dell Diag-nostics so that you can see it on the screen of your monitor.For a quick check of your system, select Quickly Test All Deviceskly Test All Devices. This option runsonly the subtests that do not require user interaction and that do not take a long timeto run. Dell recommends that you choose this option first to increase the odds of trac-ing the source of the problem quickly. For a thorough check of your system, selectFully Test All Devices. To check a particular area of your system, select SelectDevices to Test.To select an option from this menu, highlight the option and press , or pressthe key that corresponds to the highlighted letter in the option you choose.Figure 4-1. Diagnostics MenuDell Diagnostics Main ScreenWhen you select Select Devices to Test from the DIAGNOSTICS MENUENU, the mainscreen of the diagnostics appears (see Figure 4-2). The main screen lists the diagnos-tic test device groups, lists the devices of the selected device group, and allows you
