support.dell.com Basic Troubleshooting 4-13Using the Dell DiagnosticsThe online Help in the Dell Diagnostics provides instructions on how to use the pro-Help in the Dell Diagnostics provides instructions on how to use the pro-gram and explains each menu item, test group, subtest, and test and error result. Toenter the Help menu, perform the following steps:1. Highlight Select Devices to Test in the DIAGNOSTICS MENUAGNOSTICS MENU.2. Press .3. Press .The Help menu options are Menu, Keys, Device group, Device, Test, and Versions.The online Help also provides detailed descriptions of the devices that you are testing.The Help options are explained in the following subsections.MenuMenu describes the main menu screen area, the device groups, and the differentdiagnostic menus and commands and provides instructions on how to use them.KeysKeys explains the functions of all the keystrokes that can be used in the DellDellDiagnostics.Device GroupDevice Group describes the test group that is presently highlighted in the DeviceGroups list on the main menu screen. It also provides reasoning for using sometests.DeviceDevice is the educational section of the online Help. It describes the function and pur-pose of the highlighted device in the Device Groups area. For example, the followinginformation appears when you select Device for Diskette in the Device Groups list:Diskette drive A:The diskette disk drive device reads and writes data to and fromdiskettes. Diskettes are flexible recording media, sometimescontained in hard shells. Diskette recording capacities aresmall and access times are slow relative to hard disk drives,but they provide a convenient means of storing and transferringdata.
