6-1010 Dell Dimension L Series Systems Reference and Troubleshooting Guide12. Type q to quickly test your computer system.If the tests do not complete successfully, refer to Chapter 7, “Getting Help,” forinstructions on obtaining technical assistance.btaining technical assistance.If Your Computer Is DamagedIf your computer is dropped or damaged, check it to make sure it still functionsproperly. If a device attached to the computer is dropped or damaged, contact themanufacturer for technical assistance. To troubleshoot a damaged computer, performthe following steps:1. Remove the computer cover and rotate the power supply as described in“Removing and Replacing the Computer Cover” and “Rotating the Power SupplyAway From the System Board” in Chapter 2.2. Check the connections in the computer.Check all power and interface cable connections for the drives. Make sure allcables are securely and properly connected to the system board. Verify that allexpansion cards are firmly seated as shown in Figure 6-1 and that all componentsare properly seated in their connectors and sockets.3. Rotate the power supply back into position, replace the computer cover, andreconnect the system to an electrical outlet.4. Insert the Dell Dimension ResourceCDResourceCD into the CD-ROMCD-ROM drive.Insert the Microsoft Windows 98 Boot Disk or Microsoft Windows Me Boot Diskinto the diskette drive.NOTE: For systems running Windows NT, use the Hard Disk Drive and UtilitiesDisk Drive and Utilitiesdiskette included with your computer system or any MS-DOS bootable diskette.OS bootable diskette.5. Turn on the computer system.If the system does not start, refer to Chapter 7, “Getting Help,” for instructionsg Help,” for instructionson obtaining technical assistance.6. When the boot screen appears, select Start Computer with CD-ROM Support.7. At the a:\ prompt, type x: (where x is the drive letter for the CD-ROMD-ROM drive,which is displayed on the line above the a:\ prompt). Press .8. Type diags32 and press .The DIAGNOSTICS MENUNOSTICS MENU appears.9. Type q to quickly test your computer system.If the tests do not complete successfully, refer to Chapter 7, “Getting Help,” forHelp,” forinstructions on obtaining technical assistance.
