Solving Problems 31Battery ProblemsCAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace thebattery only with the same or equivalent type recommended by the manufacturer. Discard usedbatteries according to the manufacturer's instructions.CAUTION: Before you begin any of the procedures in this section, follow the safety instructions onpage 9.Drive ProblemsFloppy drive problemsTO ACCESS WINDOWS HELP —1 Click the Start button and click Help and Support.2 Type a word or phrase that describes your problem and click the arrow icon.3 Click the topic that describes your problem.4 Follow the instructions shown on the screen.TO LOCATE ADDITIONAL INFORMATION FOR YOUR COMPUTER — See page 13.REPLACE THE BATTERY — If you have to repeatedly reset time and date information after turning on thecomputer, or if an incorrect time or date displays during start-up, replace the battery (see page 101). Ifthe battery still does not work properly, contact Dell (see page 112).ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE — Click the Start button and click MyComputer. If the floppy drive is not listed, perform a full scan with your antivirus software to check forand remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.TEST THE DRIVE —• Insert another disk to eliminate the possibility that the original floppy disk is defective.• Insert a bootable floppy disk and reboot the computer.ENSURE THAT THE DISK IS NOT FULL OR WRITE-PROTECTED — Ensure that the disk has available space and that itis not write-protected (locked). See the following figure.T2310bk2.book Page 31 Thursday, February 5, 2004 10:00 AM
