60 Advanced Troubleshootingw w w . d e l l . c o m | s u p p o r t . d e l l . c o m Windows XP1 Click the Start button and click Control Panel.2 Under Pick a Category, click Performance and Maintenance.3 Click System.4 In the System Properties window, click the Hardware tab.5 Click Device Manager.6 Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) onthe device icon.If an exclamation point is next to the device name, you may need to reinstall the driver orinstall a new driver (see page 59).Reinstalling DriversNOTICE: The Dell Support website at support.dell.com and your Dell Dimension ResourceCD provideapproved drivers for Dell™ computers. If you install drivers obtained from other sources, your computermight not work correctly.Using Windows XP Device Driver RollbackIf a problem occurs on your computer after you install or update a driver, use Windows XP DeviceDriver Rollback to replace the driver with the previously installed version.1 Click the Start button and click Control Panel.2 Under Pick a Category, click Performance and Maintenance.3 Click System.4 In the System Properties window, click the Hardware tab.5 Click Device Manager.6 Right-click the device for which the new driver was installed and click Properties.7 Click the Drivers tab.8 Click Roll Back Driver.If Device Driver Rollback does not resolve the problem, then use System Restore to return yourcomputer to the operating state that existed before you installed the new driver.Using the ResourceCDIf using Device Driver Rollback or System Restore does not resolve the problem, then reinstall thedriver from the ResourceCD.1 With the Windows desktop displayed, insert the ResourceCD.If this is your first time to use the ResourceCD, go to step 2. If not, go to step 5.2 When the ResourceCD installation program starts, follow the prompts on the screen.
