150 Appendixw w w . d e l l . c o m | s u p p o r t . d e l l . c o m WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITEDWARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUTLIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FORPRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OURLIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THESUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL ORCONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.How long does this limited warranty last?This limited warranty lasts for the time period indicated on your packing slip or invoice, except for the followingDell-branded hardware:• Portable computer batteries carry a 1-year limited warranty.• Projector lamps carry a 90-day limited warranty.• Memory carries a lifetime limited warranty.• Monitors carry the longer of either a 3-year limited warranty or the remainder of the warranty for the Dellcomputer to which the monitor will be connected.• Other add-on hardware carries the longer of either a 1-year limited warranty for new parts and a 90-day limitedwarranty for reconditioned parts or, for both new and reconditioned parts, the reminder of the warranty for theDell computer on which such parts are installed.The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty periodis not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limitedwarranties, at its discretion, but any changes will not be retroactive.What do I do if I need warranty service?Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your DellService Tag or order number available.Individual Home Consumers: U.S. OnlyTechnical Support 1-800-624-9896Customer Service 1-800-624-9897Individual Home Consumers who purchased through anEmployee Purchase Program:Technical Support and Customer Service 1-800-822-8965Home and Small Business Commercial Customers:Technical Support and Customer Service 1-800-456-3355Medium, Large, or Global Commercial Customers, HealthcareCustomers, and Value-Added Resellers (VARs):Technical Support and Customer Service 1-800-822-8965Government and Education Customers:Technical Support and Customer Service 1-800-234-1490Dell-Branded Memory 1-888-363-5150G2806bk2.book Page 150 Tuesday, May 25, 2004 8:48 AM