Solving Problems 81Unexpected CharactersC H E C K T H E B A T T E R Y S T A T U S L I G H T — If the battery status light flashes orangeor is a steady orange the battery charge is low or depleted. Connect the computerto an electrical outlet.If the battery status light flashes green and orange, the battery is too hot tocharge. Turn off the computer (see page 35), disconnect the computer fromthe electrical outlet, and then let the battery and computer cool toroom temperature.If the battery status light rapidly flashes orange, the battery may be defective.Contact Dell (see page 132).TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working bytesting it with another device, such as a lamp.CH E C K T H E AC A D A P T E R — Check the AC adapter cable connections. If theAC adapter has a light, ensure that the light is on.CO N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T — Bypasspower protection devices, power strips, and the extension cable to verify that thecomputer turns on.EL I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescentlights, halogen lamps, or other appliances.AD J U S T T H E P O W E R PR O P E R T I E S — See the Dell Inspiron Help file or searchfor the keyword standby in the Windows Help and Support Center. To accesshelp, see page 16.RE S E A T T H E M E M O R Y M O D U L E S — If the computer power light turns on butthe display remains blank, reseat the memory modules. (For instructions,see page 103.)DI S A B L E T H E N U M E R I C K E Y P A D — Press to disable thenumeric keypad if numbers are displayed instead of letters. Verify that thenumbers lock light is not lit.G2806bk2.book Page 81 Tuesday, May 25, 2004 8:48 AM