Dell Inspiron 1012 Setup Manual

Contents

42Solving ProblemsWindows®XPClick1. Start→ Help and Support→ Fixinga Problem→ Application and SoftwareProblems.Under2. Fix a Problem click Getting olderprograms to run on Windows XP.Read the instructions and then click3. ProgramCompatibility Wizard.Follow the instructions on the screen.4.Windows®7Click1. Start .In the search box, type2. Use an olderprogram with this version ofWindows and press .Follow the instructions on the3. ProgramCompatibility wizard.If you have other software problems —Back up your files immediately.•Use a virus-scanning program to check the•hard drive or CDs.Save and close any open files or programs•and shut down your computer through theStart menu.Check the software documentation or•contact the software manufacturer fortroubleshooting information:Ensure that the program is compatible–with the operating system installed onyour computer.Ensure that your computer meets the–minimum hardware requirements neededto run the software. See the softwaredocumentation for information.Ensure that the program is installed and–configured properly.Verify that the device drivers do not–conflict with the program.If necessary, uninstall and then reinstall–the program.Write down any error message that is–displayed to help in troubleshooting whenContacting Dell.