Dell Inspiron 1012 Setup Manual

Contents

56Getting HelpIf you experience a problem with your computer,you can complete the following steps todiagnose and troubleshoot the problem:See “Solving Problems” on page1. 37 forinformation and procedures that pertain tothe problem your computer is experiencing.See the2.Dell Technology Guideavailable on your hard drive or atsupport.dell.com/manuals for moretroubleshooting information.See “Dell Diagnostics” on page3. 46 forprocedures on how to run Dell Diagnostics.Fill out the “Diagnostic Checklist”4.on page 63.Use Dell’s extensive suite of online services5.available at Dell Support (support.dell.com)for help with installation and troubleshootingprocedures. See “Online Services”on page 58 for a more extensive list of DellSupport online.If the preceding steps have not resolved the6.problem, see “Before You Call” on page 62.NOTE: Call Dell Support from a telephonenear or at the computer so that the supportstaff can assist you with any necessaryprocedures.NOTE: Dell’s Express Service Code systemmay not be available in all countries.INSPIRON