Dell Inspiron 1521 Owner's Manual

Also see for Inspiron 1521: Service manual Quick setup Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer

Contents

Dell Inspiron 1521 Owner's Manual Manual pdf 81 page image

Back to Contents PageTroubleshootingDell™ Inspiron™ 1521 Owner's ManualDell Technical Update ServiceThe Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can becustomized for content, format, and how frequently you receive notifications.To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.Dell DiagnosticsWhen to Use the Dell DiagnosticsIf you experience a problem with your computer, perform the checks in Lockups and Software Problems and run the Dell Diagnostics before you contact Dell fortechnical assistance.It is recommended that you print these procedures before you begin.The Dell Diagnostics only operates on Dell computers.Enter system setup program, review your computer's configuration information, and ensure that the device you want to test displays in the system setupprogram and is active (see Using the System Setup Program).Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see Drivers and Utilities Media).Starting the Dell Diagnostics From Your Hard DriveThe Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.1. Ensure that the computer is connected to an electrical outlet that is known to be working properly.2. Turn on (or restart) your computer.3. Start the Dell Diagnostics in one of the following two ways.¡ When the DELL™ logo appears, press immediately. Select Diagnostics from the boot menu and press .¡ Press and hold the key while powering the computer on.Dell Technical Update ServiceDell DiagnosticsDell Support CenterDrive ProblemsE-Mail, Modem, and InternetProblemsError MessagesExpressCard ProblemsIEEE 1394 Device ProblemsKeyboard ProblemsLockups and Software ProblemsMemory ProblemsNetwork ProblemsPower ProblemsPrinter ProblemsScanner ProblemsSound and Speaker ProblemsTouch Pad or Mouse ProblemsVideo and Display ProblemsDriversTroubleshooting Software and Hardware Problems in the Windows Vista®Operating SystemRestoring Your Microsoft® Windows Vista® Operating SystemCAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.NOTE: If your computer cannot display a screen image, contact Dell (see Contacting Dell).NOTE: If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shutdown your computer and try again.NOTE: Before attempting the following option, the computer must be powered down completely.