106 Troubleshooting4 Click the System Restore tab.5 Ensure that Turn off System Restore is unchecked.Using Dell PC Restore by SymantecNOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and removes any applications ordrivers installed after you received your computer. If possible, back up the data before using PC Restore. Use PCRestore only if System Restore did not resolve your operating system problem.NOTE: Dell PC Restore by Symantec may not be available in certain countries nor on certain computers.Use Dell PC Restore by Symantec only as the last method to restore your operating system. PC Restorerestores your hard drive to the operating state it was in when you purchased the computer. Any programsor files added since you received your computer—including data files—are permanently deleted from thehard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, andso on. If possible, back up all data before using PC Restore.To use PC Restore:1 Turn on the computer.During the boot process, a blue bar with www.dell.com appears at the top of the screen.2 Immediately upon seeing the blue bar, press .If you do not press in time, let the computer finish starting, and then restart thecomputer again.NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.3 On the next screen that appears, click Restore.4 On the next screen, click Confirm.The restore process takes approximately 6–10 minutes to complete.5 When prompted, click Finish to reboot the computer.NOTE: Do not manually shut down the computer. Click Finish and let the computer completely reboot.6 When prompted, click Yes.The computer restarts. Because the computer is restored to its original operating state, the screens thatappear, such as the End User License Agreement, are the same ones that appeared the first time thecomputer was turned on.7 Click Next.The System Restore screen appears and the computer restarts.8 After the computer restarts, click OK.
