Dell Inspiron PP10S Owner's Manual

Also see for Dimension 2200: Installation instructions Owner's manual Replacement guide Service manual User guide

Contents

60 Solving Problemsw w w . d e l l . c o m | s u p p o r t . d e l l . c o m A program crashes repeatedlyNOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.A program is designed for an earlier Windows operating systemA solid blue screen appearsOther software problemsCH E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and then reinstall the program.RU N T H E P R O G R A M CO M P A T I B I L I T Y WI Z A R D — The Program Compatibility Wizard configures aprogram so it runs in an environment similar to non-Windows XP operating system environments.1 Click the Start button, point to All Programs, point to Accessories, and then clickProgram Compatibility Wizard.2 In the welcome screen, click Next.3 Follow the instructions on the screen.TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard ormoving your mouse, press and hold the power button for at least 8 to 10 seconds until the computerturns off. Then restart your computer.CH E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O RT R O U B L E S H O O T I N G I N F O R M A T I O N —• Ensure that the program is compatible with the operating system installed on your computer.• Ensure that your computer meets the minimum hardware requirements needed to run the software.See the software documentation for information.• Ensure that the program is installed and configured properly.• Verify that the device drivers do not conflict with the program.• If necessary, uninstall and then reinstall the program.BA C K U P Y O U R F I L E S I M M E D I A T E L Y.US E A V I R U S -S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E , F L O P P Y D I S K S , O R CDS .