152 Troubleshooting3 Click Properties Ports. For a parallel printer, ensure that the Print to the followingport(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to thefollowing port(s): setting is USB.Windows Vista:1 Click Start Control PanelHardware and SoundPrinter.2 If the printer is listed, right-click the printer icon.3 Click Properties and click Ports.4 Adjust the settings, as needed.R E I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation for informationon reinstalling the printer driver.Scanner ProblemsWARNING: Before working inside your computer, read the safety informationthat shipped with your computer. For additional safety best practices information,see the Regulatory Compliance Homepage atwww.dell.com/regulatory_compliance.NOTE: If you need technical assistance for your scanner, contact the scanner’smanufacturer.C H E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation for setupand troubleshooting information.U N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked (if the scanner has alocking tab or button).R E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I NC H E C K T H E C A B L E C O N N E C T I O N S —• See the scanner documentation for information on cable connections.• Ensure that the scanner cables are securely connected to the scanner and thecomputer.V E R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S —Windows XP:1 Click Start Control Panel Printers and Other Hardware Scanners andCameras.2 If your scanner is listed, Windows recognizes the scanner.Windows Vista:1 Click Start Control PanelHardware and SoundScanners and Cameras.2 If the scanner is listed, Windows recognizes the scanner.