Dell Optiplex-620 User Manual

Also see for OptiPlex GX620: Specfications User guide Quick reference guide Quick reference guide Quick reference guide

Contents

Printer ProblemsFill out the Diagnostics Checklist as you complete these checks.Restoring Default SettingsIf the power light is blinking amber —The computer is receiving electrical power, but an internal power problem might exist.l Ensure that the voltage selection switch is set to match the AC power at your location (if applicable).l Ensure that the processor power cable is securely connected to the system board.Eliminate interference — Some possible causes of interference are:l Power, keyboard, and mouse extension cablesl Too many devices on a power stripl Multiple power strips connected to the same electrical outletCAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.NOTE: If you need technical assistance for your printer, contact the printer's manufacturer.Check the printer documentation — See the printer documentation for setup and troubleshooting information.Ensure that the printer is turned onCheck the printer cable connections —l See the printer documentation for cable connection information.l Ensure that the printer cables are securely connected to the printer and the computer.Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.Verify that the printer is recognized by Windows —1. Click the Start button, click Control Panel, and then click Printers and Other Hardware.2. Click View installed printers or fax printers.If the printer is listed, right-click the printer icon.3. Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (PrinterPort). For a USB printer, ensure that the Print to the following port(s): setting is USB.Reinstall the printer driver — See the printer documentation for instructionsTo restore the computer's system settings to their default values —1. Turn on or restart your computer.2. When Press to Enter Setup appears in the upper-right corner of the screen, press immediately.If you wait too long and the Microsoft® Windows® logo appears, continue to wait until you see the Windows desktop. Then shutdown your computer through the Start menu and try again.3. Under System Management, select the Maintenance option and follow the directions on the screen.