100 Troubleshooting Your SystemTroubleshooting the System BatteryProblem• System message indicates a problem with the battery.• System Setup program loses system configuration information.• System date and time do not remain current.NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose itssystem configuration information. This situation is caused by a defective battery.Action1 Re-enter the time and date through the System Setup program. See "Using the System Setup Program" onpage 31.2 Turn off the system and disconnect it from the electrical outlet for at least one hour.3 Reconnect the system to the electrical outlet and turn on the system.4 Enter the System Setup program.If the date and time are not correct in the System Setup program, replace the battery. See "System Battery"on page 86.If the problem is not resolved by replacing the battery, see "Getting Help" on page 125.NOTE: Some software may cause the system time to speed up or slow down. If the system seems to operatenormally except for the time kept in the System Setup program, the problem may be caused by software ratherthan by a defective battery.Troubleshooting Power SuppliesProblem• System-status indicators are amber.• Power-supply fault indicators are amber.• Front-panel status LCD indicates a problem with the power supplies.ActionCAUTION: Many repairs may only be done by a certified service technician. You should only performtroubleshooting and simple repairs as authorized in your product documentation, or as directed by the online ortelephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by yourwarranty. Read and follow the safety instructions that came with the product.1 Run the appropriate online diagnostics test. See "Using Server Administrator Diagnostics" on page 111.2 Locate the faulty power supply.
