108 Appendix• If you are travelling internationally, carry proof of ownership—or of your right to use the computer if itis company-owned—to speed your passage through customs. Investigate the customs regulations ofthe countries you plan to visit, and consider acquiring an international carnet (also known as amerchandise passport) from your government.• Find out what type of electrical outlets are used in the countries you will visit, and have appropriatepower adapters.• Check with your credit card company for information about the kinds of emergency travel assistance itoffers to users of portable computers.Travelling by AirNOTICE: Do not walk the computer through a metal detector. Send the computer through an X-ray machine orhave it hand-inspected.• Ensure that you have a charged battery available in case you are asked to turn on the computer.• Prior to entering the airplane, verify that using a computer is permitted. Some airlines forbid the use ofelectronic devices during flight. All airlines forbid the use of electronic devices during takeoff andlanding.If Your Computer Is Lost or Stolen• Call a law enforcement agency to report the lost or stolen computer. Include the Service Tag in yourdescription of the computer. Ask that a case number be assigned and write down the number, alongwith the name, address, and phone number of the law enforcement agency. If possible, obtain thename of the investigating officer.NOTE: If you know where the computer was lost or stolen, call a law enforcement agency in that area. If you do notknow, call a law enforcement agency where you live.• If the computer belongs to a company, notify the security office of the company.• Contact Dell customer service to report the missing computer. Provide the computer Service Tag, thecase number, and the name, address, and phone number of the law enforcement agency to which youreported the missing computer. If possible, give the name of the investigating officer.The Dell customer service representative will log your report under the computer Service Tag and record thecomputer as missing or stolen. If someone calls Dell for technical assistance and gives your Service Tag, thecomputer is identified automatically as missing or stolen. The representative will attempt to get the phonenumber and address of the caller. Dell will then contact the law enforcement agency to which you reportedof the missing computer.