Using Diagnostic ConsoleYou can diagnose issues related to the chassis hardware using CLI commands if you an advanced user or a user underthe direction of technical support.NOTE: To modify these settings, you must have Debug Command Administrator privilege.To access the Diagnostic Console using the CMC Web interface:1. In the system tree, go to Chassis Overview and click Troubleshooting → Diagnostics.The Diagnostic Console page displays.2. In the Command text box, enter a command and click Submit. .For information about the commands, see theCMC Online Help.A diagnostic results page appears.Resetting ComponentsYou can reset the active CMC, reset iDRAC without rebooting the operating system, or to virtually reseat servers causingthem to behave as if they were removed and reinserted. If the chassis has a standby CMC, resetting the active CMCcauses a failover and the standby CMC becomes active.NOTE: To reset components, you must have Debug Command Administrator privilege.To reset the components using the CMC Web interface,1. In the system tree, go to Chassis Overview, and click Troubleshooting → Reset Components.The Reset Components page is displayed.2. To reset the active CMC, in the CMC Status section, click Reset/Failover CMC. If a standby CMC is present and achassis is fully redundant, a failover occurs causing the standby CMC to become active.3. To reset the iDRAC only, without rebooting the Operating System, in the Reset Server section, click iDRAC Reset inthe Reset drop-down menu for the servers, whose iDRAC you want to reset, and then click Apply Selections. Thisresets the iDRACs for the servers without rebooting the operating system.For more information, see theCMC Online Help.To reset only the iDRAC, without rebooting the operating system, using RACADM, see theRACADM Command LineReference Guide for iDRAC7 and CMC .NOTE: When iDRAC is reset, Fans are set to 100% for the server.NOTE: It is recommended to try resetting the iDRAC before you attempt to virtually reseat the servers.4. To virtually reseat the server, in the Reset Server section, click Virtual Reseat in the Reset dropdown box, for theservers that you want to reseat, and then click Apply Selections.For more information, see theCMC Online Help.This operation causes the servers to behave as if they were removed and reinserted.Saving or Restoring Chassis ConfigurationTo save or restore a backup of the Chassis configuration using the CMC Web interface:1. In the system tree, go to Chassis Overview, and then click Setup → Chassis Backup. . The Chassis Backup page isdisplayed.2. To save the chassis configuration, click Save. Override the default file path (optional) and click OK to save the file.206
