22 Storage ArrayTo remove a password:• Enter the current password in the Current password text box.• Leave the New password and Confirm new password text boxesblank.If you forget your password, contact Dell for technical assistance.Password GuidelinesConsider these guidelines when you create a password:• Use secure passwords for your storage array. A password should be easy foryou to remember but difficult for others to determine. Consider usingnumbers or special characters in the place of letters, such as a 1 in theplace of the letter I, or the at sign (@) in the place of the letter a.• For increased protection, use a long password with at least 15alphanumeric characters. The maximum password length is 30 characters.• Passwords are case sensitive.• For security reasons, you can attempt to enter a password only ten timesbefore the storage array enters a lockout state. Before you can try to enter apassword again, you must wait ten minutes for the storage array to reset.Resetting a PasswordPerform this procedure when you have lost or forgotten your password andyou need to reset it.Connecting the Serial Cable1 Remove the serial cable from the password reset cable package.2 Connect the DB9 (oval) end of the cable to the serial port on thecomputer to be used to communicate with the RAID Controller module.3 Connect the PS2-type (round) end of the cable to the serial port on eitherof the MD RAID Controller Modules. The flat side of the connector facesdown when inserting.