182 TroubleshootingError Received While Running the PowerVaultNAS Configuration UtilityDescription Error occurred while running the PowerVault NX3500 NASConfiguration Utility.Cause The error could be caused by either hardware setup, networkswitch configuration, or cluster system configurations.Workaround If the connect failure is in the discovery page:1 Check the MAC addresses for cluster controllers. Embedded NIC1 MAC addresses can be found on system identification panel(slide-out tag) located below the front bezel of NAS controllers.2 Check if IPv6 is enabled on the management station where theNAS Configuration Utility is running.3 Check if system is already in service mode. If the system is inservice mode, the NAS Configuration Utility should block usersfrom any further action and guide them through exiting theutility.If the failure is in the configuration NAS cluster page:1 Capture the failure message screenshot from the NASConfiguration Utility window during clusterization.2 Collect the cluster configuration file, the NAS ConfigurationUtility log file, and the result file from the installation directoryand zip the config folder from the installation directory.3 The NAS Configuration Utility should lead users to restorewindow, where nodes are restored to standby mode.4 Look for the failure messages in captured screen shot and find outthe potential cause of the failure. Then correct those failures andreconfigure the system using the NAS Configuration Utility.5 If failure still persists, collect all the files in a bundle package andcontact Dell support.
