160 TroubleshootingCIFS Share Does Not ExistCIFS Path Share Not FoundDescription Client attempts to connect to an inexistent share.Cause • Spelling mistake on client side.• Accessing the wrong server.Workaround List the available NAS shares and verify that all shares aredisplayed and nothing has changed unintentionally.Verify that you can access the problematic share using aWindows client:1 Click Run.2 Enter the NAS service IP and share name: \\\name>.Description Client accessed a share which refers to an inexistent directory inthe NAS container.Cause • The NAS system is restored from a backup or remote replication.During restore time, the directory structure is not complete and afew directories may not exist.Communicate the status and wait for the restore processto complete.• A client with an authorization to access a higher directory in thesame path deleted or altered a directory, which is mounted byanother client.If multiple users are accessing the same dataset, it is recommended toapply a strict permission scheme to avoid such conflicts.Workaround List all available shares on the NAS and identify the problematicshare. It should have an indication that it is not accessible.1 Restore the problematic path from a backup.2 Manually create the missing directories. Set permissions tocontrol access as required.3 Remove the share and communicate to the client.
