132 Solv ing Pr oble m sw w w . d e l l . c o m | s u p p o r t . d e l l . c o m Yes. Turn off the computer, wait at least 30 seconds, and disconnectthe keyboard. Go to step 6.No. Contact Dell for technical assistance.4 Turn off the original computer, wait at least 30 seconds, anddisconnect the keyboard.5 Turn off your other computer, wait at least 30 seconds, and disconnectits keyboard. Connect the keyboard from the original computer, andthen turn the computer on.Is the keyboard working properly?Yes. There is a problem with the original computer. Contact Dell fortechnical assistance.No. The keyboard may be defective. Contact Dell for technicalassistance.6 Connect a different keyboard to the computer, and then turn thecomputer on.Is the keyboard working properly?Yes. The original keyboard is defective. The problem is resolved.No. Contact Dell for technical assistance.Diskette Drive ProblemsDuring the power-on self-test (POST), the computer checks the diskettedrive, comparing its characteristics with the system configurationinformation. The diskette-drive access light blinks as the computerperforms this check.Basic Checks:• If you hear an unfamiliar scraping or grinding sound when a drive isaccessed, there could be a hardware malfunction. Contact Dell fortechnical assistance.• When you turn on the computer, you can hear drive activity duringthe boot routine. If your computer does not boot, contact Dell fortechnical assistance.• If you are trying to copy data to the diskette, ensure that it is not write-protected.
