Quick Reference Guide 33Windows Vista:1 Click the Windows Vista start button , and click Help and Support.2 Type hardware troubleshooter in the search field and press to start the search.3 In the search results, select the option that best describes the problem andfollow the remaining troubleshooting steps.Dell DiagnosticsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in theProduct Information Guide.When to Use the Dell DiagnosticsIf you experience a problem with your computer, perform the checks in "Lockupsand Software Problems" (see "Troubleshooting" in your User’s Guide) and run theDell Diagnostics before you contact Dell for assistance.You can run the Dell Diagnostics from your hard drive or from the Drivers andUtilities disc.See "System Setup" in your User’s Guide to review your computer’s configurationinformation, and ensure that the device that you want to test displays in thesystem setup program and is active.NOTE: The Dell Diagnostics works only on Dell computers.NOTE: Print the following procedures before you run the Dell diagnostics.Starting the Dell Diagnostics From Your Hard DriveThe Dell Diagnostics is located on a separate diagnostic utility partition onyour hard drive.NOTE: If your computer cannot display a screen image, see "Contacting Dell" inyour User’s Guide.1 Turn on (or restart) your computer.
