Dell Precision M2300 User Manual

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Contents

Dell Precision M2300 User Manual Manual pdf 33 page image

l Dell Support websitessupport.dell.comsupport.jp.dell.com (Japan only)support.euro.dell.com (Europe only)l Dell Support e-mail addressesmobile_support@us.dell.comsupport@us.dell.comla-techsupport@dell.com (Latin America and Caribbean countries only)apsupport@dell.com (Asian/Pacific countries only)l Dell Marketing and Sales e-mail addressesapmarketing@dell.com (Asian/Pacific countries only)sales_canada@dell.com (Canada only)l Anonymous file transfer protocol (FTP)ftp.dell.comLog in as user: anonymous, and use your e-mail address as your password.AutoTech ServiceDell's automated support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable anddesktop computers.When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For the telephone number to call for yourregion, see Contacting Dell."Automated Order-Status ServiceTo check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. Arecording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see Contacting Dell."Problems With Your OrderIf you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice orpacking slip handy when you call. For the telephone number to call for your region, see Contacting Dell."Product InformationIf you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For thetelephone number to call for your region or to speak to a sales specialist, see Contacting Dell."Returning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit, as follows:1. Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box.For the telephone number to call for your region, see Contacting Dell."2. Include a copy of the invoice and a letter describing the reason for the return.3. Include a copy of the Diagnostics Checklist (see Diagnostics Checklist), indicating the tests that you have run and any error messages reported by theDell Diagnostics (see Dell Diagnostics).4. Include any accessories that belong with the item(s) being returned (power cables, software floppy disks, guides, and so on) if the return is for credit.