35Using Support ToolsIf the hard drive is your boot device, ensure•that the cables are connected and that thedrive is installed properly and partitioned asa boot device.Enter system setup and ensure that the boot•sequence information is correct or see theService Manual on the Dell Support websiteat support.dell.com.No timer tick interrupt — A chip on the systemboard might be malfunctioning or system boardfailure. See the Service Manual on the DellSupport website at support.dell.com.USB over current error — Disconnect the USBdevice. Your USB device needs more power tofunction properly. Use an external power sourceto connect the USB device, or if your device hastwo USB cables, connect both of them.NOTICE - Hard Drive SELF MONITORINGSYSTEM has reported that a parameterhas exceeded its normal operating range.Dell recommends that you back up your dataregularly. A parameter out of range may or maynot indicate a potential hard driveproblem — S.M.A.R.T (Self-Monitoring Analysisand Reporting Technology) error, possiblehard-disk drive failure. This feature can beenabled or disabled in the BIOS setup. See“Contacting Dell” on page 47 for assistance.Hardware TroubleshooterIf a device is either not detected duringthe operating system setup or is detectedbut incorrectly configured, you can use theHardware Troubleshooter to resolve theincompatibility.To start the Hardware Troubleshooter:Click1. Start → Help and Support.Type2. hardware troubleshooter inthe search field and press to startthe search.In the search results, select the option that3.best describes the problem and follow theremaining troubleshooting steps.