Troubleshooting 123(your program may require an upgrade) to scan the computer and removespyware. For more information, go to support.dell.com and search for thekeyword spyware.Error MessagesCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in the Product Information Guide.If the message is not listed, see the documentation for the operating systemor the program that was running when the message appeared.AU X I L I A R Y D E V I C E F A I L U R E — The touch pad or external mouse may be faulty.For an external mouse, check the cable connection. Enable the PointingDevice option in the system setup program (see "Using the System SetupProgram" on page 175). If the problem persists, contact Dell (see "ContactingDell" on page 165).BA D C O M M A N D O R F I L E N A M E — Ensure that you have spelled the commandcorrectly, put spaces in the proper place, and used the correct pathname.CA C H E D I S A B L E D D U E T O F A I L U R E — The primary cache internal to themicroprocessor has failed. Contact Dell (see "Contacting Dell" on page 165).CD D R I V E C O N T R O L L E R F A I L U R E — The CD drive does not respond tocommands from the computer (see "Drive Problems" on page 119).DA T A E R R O R — The hard drive cannot read the data (see "Drive Problems" onpage 119).DE C R E A S I N G A V A I L A B L E M E M O R Y — One or more memory modules may befaulty or improperly seated. Reinstall the memory modules and, if necessary,replace them (see "Memory" on page 95).DI S K C: F A I L E D I N I T I A L I Z A T I O N — The hard drive failed initialization. Run thehard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 111).DR I V E N O T R E A D Y — The operation requires a hard drive in the bay before itcan continue. Install a hard drive in the hard drive bay (see "Hard Drive" onpage 92).ER R O R R E A D I N G PCMCIA C A R D — The computer cannot identify theExpressCard. Reinsert the card or try another card (see "Using Cards" onpage 69).
