140 TroubleshootingAD J U S T T H E WI N D O W S V O L U M E C O N T R O L — Click or double-click the speakericon in the lower-right corner of your screen. Ensure that the volume is turnedup and that the sound is not muted.Remote Control ProblemsAP P L I C A T I O N D O E S N O T R E S P O N D T O R E M O T E C O N T R O L W I T H I N T H E S P E C I F I E DM A X I M U M R A N G E• Check that the battery is placed correctly with the "+" side facing up.Check that the battery is also not weak.• Point your remote control to the receiver. The receiver is underneath thetouch pad of your computer.• Move the remote control closer to your computer.RE M O T E C O N T R O L I S S T U C K I N T H E S L O TCheck that you have not incorrectly stored the remote control into a non-Express Card slot. Contact Dell Technical Support for removing it.Touch Pad or Mouse ProblemsCH E C K T H E T O U C H P A D S E T T I N G S —Windows XP:1 Click Start→ Control Panel→ Mouse.2 Adjust the settings, as needed.Windows Vista:1 Click the Windows Vista Start button → Control Panel→ Hardwareand Sound→ Mouse.2 Adjust the settings, as needed.CH E C K T H E M O U S E C A B L E — Shut down the computer, disconnect the mousecable and check it for damage, then firmly reconnect the cable.If you are using a mouse extension cable, disconnect it and connect themouse directly to the computer.TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E , C H E C K T H E T O U C H P A D —1 Shut down the computer.2 Disconnect the mouse.