Troubleshooting 145Windows Vista:1 Click the Windows Vista start button , and right-click Computer.2 Click Properties→ Device Manager.NOTE: The User Account Control window may appear. If you are anadministrator on the computer, click Continue; otherwise, contact youradministrator to enter the Device Manager.3 Right-click the device for which the new driver was installed and clickProperties.4 Click the Drivers tab→Roll Back Driver.If Device Driver Rollback does not resolve the problem, use System Restore(see "Restoring Your Microsoft® Windows Vista® Operating System" onpage 148) to return your computer to the operating state that existed beforeyou installed the new driver.Using the Drivers and Utilities MediaIf using Device Driver Rollback or System Restore (see "Restoring YourMicrosoft® Windows Vista® Operating System" on page 148) does notresolve the problem, reinstall the driver from your Drivers and Utilities media.1 With the Windows desktop displayed, insert your Drivers and Utilitiesmedia.If this is your first time to use your Drivers and Utilities media, continueto step 2. If not, proceed to step 5.2 When the Drivers and Utilities installation program starts, follow theprompts on the screen.NOTE: In most cases, the Drivers and Utilities program starts runningautomatically. If it does not, start Windows Explorer, click your media drivedirectory to display the media contents, and then double-click the autorcd.exefile.3 When the InstallShield Wizard Complete window appears, remove theDrivers and Utilities disc and click Finish to restart the computer.4 When you see the Windows desktop, reinsert the Drivers and Utilitiesdisc.
