78 Solving ProblemsNOTE: If you wait too long and the operating system logo appears, continue towait until you see the Microsoft® Windows® desktop. Then shut down yourcomputer and try again.b Press and hold the key while powering the system on.NOTE: If you see a message stating that no diagnostics utility partition hasbeen found, run the Dell Diagnostics from the Drivers and Utilities media.The computer runs the Pre-boot System Assessment, a series of initialtests of your system board, keyboard, hard drive, and display.• During the assessment, answer any questions that appear.• If a failure is detected, the computer stops and beeps. To stop theassessment and restart the computer, press ; to continue to thenext test, press ; to retest the component that failed, press .• If failures are detected during the Pre-boot System Assessment, writedown the error code(s) and contact Dell.If the Pre-boot System Assessment completes successfully, you receive themessage Booting Dell Diagnostic Utility Partition.Press any key to continue.5 Press any key to choose a diagnostic option on your hard drive. Theresulting menu displays:• Test Memory - this takes you to the MPMemory Diagnostic• Test System - takes you to the Dell Diagnostic Utility• Exit - exits DiagnosticsStarting the Dell Diagnostics From the Drivers and Utilities Media1 Insert the Drivers and Utilities media.2 Shut down and restart the computer.When the DELL logo appears, press immediately.If you wait too long and the Windows logo appears, continue to wait untilyou see the Windows desktop. Then shut down your computer and tryagain.NOTE: The next steps change the boot sequence for one time only. On thenext start-up, the computer boots according to the devices specified in thesystem setup program.
