Dell XPS 18 User Manual
Also see for XPS 18: Owner's manualUser manualQuick start guideQuick start guideUser manual
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Contents
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TroubleshootingBattery ProblemsProblems Possible causes Possible solutionBattery does not charge • Your computer is notproperly plugged intoa power source.• You are using anincorrect poweradapter/cable.• The power outlet isnot be working.• The power adapter/cable is too looselyconnected.1 Use the suppliedpower adapter andpower cable.2 Unplug the poweradapter from the walland verify that theoutlet is functioning.3 Check all cableconnections and plugback into the wall,then back into thecomputer.4 Check all connectorsto ensure properconnectivity.5 Verify that the poweradapter’s white LED ison. If it is not, unplugand re-plug the poweradapter and/or tryanother outlet that isknown to work. If theLED still does not turnon, try replacing thepower adapterThe computertemperature is lowerthan 0 °C or higher than35 °C.Charge the battery in anambient temperaturebetween 0 °C and 35 °C.The battery or power Contact technicaladapter is damaged. support or themanufacturer to replacethe damaged parts.Troubleshooting │ 39 |
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