Network problemProblems Possible causes Possible solutionNo wireless connection Your computer is notable to properly accessa wireless signal.1 Check if the wirelessradio is on. SeeEnabling/DisablingWi-Fi.2 Move closer to thewireless access point.3 Reset the wirelessrouter if using aprivate network.4 Open the browserto view the landingpage if using a publicnetwork, and followthe instructions givenby the public network.5 Try another wirelessconnection.Slow Internet The signal strength is 1 Move your computerconnections not strong enough. to a different locationfor better signalreception.2 Contact your InternetService Provider.42 │ Troubleshooting