54Getting HelpTechnical Support andCustomer ServiceDell’s support service is available to answeryour questions about Dell hardware. Oursupport staff use computer‑based diagnosticsto provide fast, accurate answers.To contact Dell’s support service, see “BeforeYou Call” on page 59 and then see thecontact information for your region or go tosupport.dell.com.DellConnectDellConnect is a simple online accesstool that allows a Dell service and supportassociate to access your computer througha broadband connection, diagnose yourproblem and repair it all under yoursupervision. For more information, go towww.dell.com/DellConnect.