Dell XPS M1210 Owner's Manual

Also see for XPS M1210: Service manual

Contents

92 TroubleshootingCA C H E D I S A B L E D D U E T O F A I L U R E — The primary cache internal to the microprocessor has failed. ContactDell. See "Contacting Dell" on page 141.C D D R I V E C O N T R O L L E R F A I L U R E — The CD drive does not respond to commands from the computer. See"Drive Problems" on page 89.DA T A E R R O R — The hard drive cannot read the data. See "Drive Problems" on page 89.DE C R E A S I N G A V A I L A B L E M E M O R Y — One or more memory modules may be faulty or improperly seated.Reinstall the memory modules and, if necessary, replace them. See "Memory" on page 119.DI S K C: F A I L E D I N I T I A L I Z A T I O N — The hard drive failed initialization. Run the hard drive tests in the DellDiagnostics. See "Dell Diagnostics" on page 85.DR I V E N O T R E A D Y — The operation requires a hard drive in the bay before it can continue. Install a harddrive in the hard drive bay. See "Hard Drive" on page 116.ER R O R R E A D I N G PCMCIA C A R D — The computer cannot identify the ExpressCard. Reinsert the card ortry another card. See "ExpressCards" on page 71.EX T E N D E D M E M O R Y S I Z E H A S C H A N G E D — The amount of memory recorded in NVRAM does not matchthe memory installed in the computer. Restart the computer. If the error appears again, contact Dell. See"Contacting Dell" on page 141.TH E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I V E — The file that you are trying to copy istoo large to fit on the disk, or the disk is too full. Try copying the file to a different disk or use a largercapacity disk.A F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S : \ / : * ? “ < > | — Do not use thesecharacters in filenames.GA T E A20 F A I L U R E — A memory module may be loose. Reinstall the memory modules and, if necessary,replace them. See "Memory" on page 119.GE N E R A L F A I L U R E — The operating system is unable to carry out the command. The message is usuallyfollowed by specific information—for example, Printer out of paper. Take the appropriateaction.HA R D -D I S K D R I V E C O N F I G U R A T I O N E R R O R — The computer cannot identify the drive type. Shut down thecomputer, remove the hard drive (see "Hard Drive" on page 116), and boot the computer from a CD.Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard-DiskDrive tests in the Dell Diagnostics (see page 85).HA R D -D I S K D R I V E C O N T R O L L E R F A I L U R E 0 — The hard drive does not respond to commands from thecomputer. Shut down the computer, remove the hard drive (see "Hard Drive" on page 116), and boot thecomputer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. Ifthe problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (seepage 85).HA R D -D I S K D R I V E F A I L U R E — The hard drive does not respond to commands from the computer. Shutdown the computer, remove the hard drive (see "Hard Drive" on page 116), and boot the computer froma CD. Then shut down the computer, reinstall the hard drive, and restart the computer. If the problempersists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see page 85).