38OthersENGLISHENGLISHOthersIf the unit does not perform properly when operated as instructed in this Operating Instruction, check the unit, consulting the following checklist.TroubleshootingProblem Solution PageNo power - Check if the AC cord is properly connected.- Unplug the AC cord once, and wait for 5-10 seconds and then plug itin again.––No sound or picture - Check if the connected display device is turned on.- Check the HDMI connection. (Check the status of the HDMI relatedindications.)- Check the RCA audio/video cable connections.- Check if the pure direct mode is set to “Video Off” or “All Off”. If it isthe case, set it to “Display Off” or “Normal”.- Check whether the connected display device or other device supportsHDCP. (This unit will not output a video signal unless the other devicesupports HDCP.)- Check whether the output format of this unit (HDMI FORMAT)matches the supported input format of other connected device.- Check if the “HDMI Deep Color” is set to “Auto”. If it is the case, set it to“Off”.- Check if the “I/P Direct” is set to “On”. If it is the case, set it to “Off”.–1010, 13231210,30,313131Distorted picture - Sometimes a small amount of picture distortion may appear.This is not a malfunction.- Connect this unit directly to the TV. If the RCA audio/video cables areconnected to a VCR, pictures may be distorted due to the copyprotection system.–10Completely distorted picture orblack/white picture with BD/DVD- Make sure the disc is compatible with this unit. 4No sound or distorted sound - Adjust the volume.- Check that the speakers are connected correctly.- Check the HDMI connections.- Check the “Audio” settings.–10,12,131032,33Picture freezes momentarily duringplayback- Check the disc for fingerprints/scratches and clean with a soft clothwiping from center to edge.- Clean the disc.44Disc cannot be played back - Clean the disc.- Ensure the disc label is facing up.- Check if the disc is defective by trying another disc.- Cancel the ratings control or change the control level.- Insert a correct disc that can be played back on this unit.414–364SD Memory Card cannot be read. - The format of the card does not match to this unit or the card is notcompatible.–No return to start-up screen whendisc is removed- Reset this unit by turning it off, then on again. –The unit does not respond to theremote control- Aim the remote control directly at infrared sensor window on the frontof the unit.- Reduce the distance to infrared sensor window.- Replace the batteries in the remote control.- Re-insert the batteries with their polarities (+/- signs) as indicated.- Make the signal code of the remote control match to the signal codeof the unit.6–666Problem Solution PageButtons do not work or the unitstops responding- To completely reset the unit, unplug the AC cord from the AC outletfor 5-10 seconds.–The unit does not respond to someoperating commands duringplayback- Operations may not be permitted by the disc.Refer to the instructions of the disc.14The unit cannot read BD/DVD/CD - Condensation ? (Let sit 1 or 2 hours)- You are attempting to play a disc other than one with one of themarks on page 4.- Wipe the dirt off the disc or replace the disc.344Angle does not switch - The angle cannot be switched for BD/DVD which do not containmultiple angles. In some cases multiple angles are only recorded forspecific scenes.19Playback does not start when thetitle is selected- Check the “Ratings” setting. 36The password for rating level hasbeen forgotten- Enter the default password “4737”, then your forgotten password willbe cleared.36Note• Some functions are not available in specific modes, but this is not a malfunction. Read thedescription in this Operating Instructions for details on correct operations.• Some functions are prohibited on some discs.